The easiest way for your team to support customers on WhatsApp

Your customers love to message you directly using Whatsapp because they're quick and require little effort.


Asynchronous messaging

Customers can message you when your business is closed, and feel confident knowing they’ll receive an answer when your agents come into the office the next morning.

Improving Customer Satisfaction and Retention

In 2022, 55% of businesses texted their customers, a 27% year-over-year growth from 2021.


Boost Customer Loyalty

Respond to Whatsapp customer inquiries & complaints in a timely and personalized manner using Jira. This can help build trust and demonstrate that you value your customers.


Receive and reply to Whatsapp messages using Jira.

  • Say “hello” to WhatsApp and its 2 billion users.❤️
  • Customers can chat where it’s most convenient for them
  • Reach your customers where they are.
  • Integrate in 15 minutes.
  • Free video consulting for integrating this addon
  • Affordable for everyone

Whatsapp Integration for Jira

View App in Atlassian Marketplace

Speed of response is critical for customers. Make it easy for your support to reply to Whatsapp queries in Jira Service Mangement.